Much more common occurrence with new hardware then we want to admit, especially given the nature of their procurement, assembly, and delivery. (Bad transport being the usual)
One famous such incident happened when I was working a bench back in 2001. My then boss had ordered a box of hard drives; 4 "bigfoot" drives and 8 standard. Came in a single box with each drive neatly tucked around foam and bubblewrap. Only two of the drives would POST during testing. The man was livid to say the least.
Burn-in test EVERYTHING, no matter how sexy the gear. If it won't survive at least 24 hours (better, 48) of constant full power use it won't last a week. Last thing you need is to find out you placed all your recovered data on a gold-plated turd.
My sympathies but such is the nature of computers.